Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Food hygiene and safety course registration privacy notice
About us
Norwich City Council is the data controller for ensuring public protection within Norwich. We take your privacy very seriously and under data protection legislation we have a legal obligation to process your personal information.
You may contact our data protection and information security officer by emailing foi@norwich.gov.uk or by telephoning 0344 980 3333.
What we do with your data
We use the information you give us to register you on the food hygiene course. We aim to keep your information for seven years, as stated in our Retention Schedule available on our website.
What are your rights?
Under data protection legislation you have the right to request access to your personal information to:
- ask for errors to be corrected
- restrict how your information is used
- object to how it is processed
- request that your data is deleted.
You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.
What are the consequences of not providing data?
If data is not provided we will not be able to register you on the course.
Data sharing
Information provided for food safety investigations is shared with other local authorities and the Health and Safety Executive in order that they may carry out their statutory duties.
We may also share your details externally where we are lawfully required to do so for the prevention and detection of crime and fraud, or for the collection of taxes.
