New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Norwich City Council is the data controller for local land searches and we process your personal information to produce official local land search reports, following guidelines as laid down by the Law Society.
You may contact our data protection and information security officer by emailing DPO@norwich.gov.uk or by calling 0344 980 3333.
We use it to process your local land search requests and provide you with an official local land search report. We intend to keep your data for 12 months as stated in our Retention Schedule available on our website.
You have the right to request access to your personal information to:
You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.
An official local land search reports will not be provided for you or your customers.
Information provided for an official local land searches report requests, is shared internally with the planning, IT, business support and customer contact teams and externally with NPLaw, Norfolk County Council’s highways department and South Norfolk District Council (building control), in order that they may carry out their statutory duties. Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.