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Age UK (national) Advice line, local services finder, befriending and “Silver Line” 24/7 helpline. Citizens Advice Norfolk (CAB) Free advice on benefits, debt, housing and employment. Independent Age Free helpline and expert advice for older people facing financial hardship. Royal Voluntary Service (Norfolk) Home Library Service, companionship and volunteer support. The Silver Line National 24/7 helpline for older people offering friendship and support.