How accessible this website is

We know some parts of this website are not fully accessible, for example:

  • many PDF documents are not fully accessible to screen reader software (there is no legal requirement to make documents published before September 2018 accessible unless they are essential to providing our services)
  • form controls on directory pages where there is an embedded Google Map do not have labels on the map marker icon
  • form controls don't have an autocomplete function or accessible dialogue labels that can be read out by screen readers
  • some pages do not have the skip to the main content function when using a screen reader
  • some pages scroll in two dimensions on a small screen ie business merits list and Mousehold Heath Earth Trail
  • some pages have poor colour contrast, such as calendars within booking forms
  • tables in booking form calendars do not have clearly marked up row headers
  • some links aren't distinguishable by more than just colour
  • some links that go to the same destination use different link text
  • some links that use the same text go to different destinations
  • some links are not self-explanatory to screen reader users
  • some search functions may not have a submit button
  • content and functionality of our third party applications such as My Norwich, Jobs, Civica pay, Committee meetings, Planning applications public access are not fully accessible

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us.

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