Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
What we’re doing to improve accessibility
Accessibility statement
What we’re doing to improve accessibility
We are continuing to fix the accessibility issues listed in this statement both in-house and with our developers and third party suppliers. Product contract renewals and upgrades will be reviewed.
We are raising awareness of accessibility and developing training to support services across the organisation.
We have implemented the GovMetric feedback tool which asks users for feedback on accessibility of the website and forms.
We are looking at embedding assistive technology to provide enhanced usability of the website and forms for groups with differing accessibility needs.
We have committed to redesigning our entire digital service by April 2026, which includes the website and online forms.
