Discounts for people fleeing domestic abuse
Discounts and exemptions

Council Tax discount for people who have had to leave their main home due to the fear of violence or abuse.

Council Tax discount for people fleeing domestic abuse

If you’ve had to leave your home due to domestic abuse, you may not have to pay Council Tax on your main home, even if you become responsible for council tax at a new address.

Who can get this discount?

You may qualify if:

  • you’ve left your main home to escape the fear of violence
  • you are now responsible for council tax at your new address.

This discount applies even if there’s already a discount on your original home.

This scheme started on 1 April 2018 and is part of the Local Council Tax Discounts Policy.

How to apply

You can apply by email to revenues@norwich.gov.uk or post to:

Revenues, City Hall, St Peters Street, Norwich, NR2 1NH.

We may already have the information we need, but if not, we’ll ask you for more details.

Once approved, we’ll send you an updated bill showing the discount.

If your situation changes...

If your situation changes, you must tell us within 21 days.

If you don’t, you could be fined £70.

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