Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Exemptions for students
Discounts and exemptions
Exemptions for students
Some properties may be exempt from paying Council Tax if all residents are full-time students.
To qualify:
- Everyone living in the property must be a full-time student.
- You must provide proof of your student status (your college or university will not send this automatically).
Apply for a student discount or exemption
Or contact us via email at revenues@norwich.gov.uk or post at:
Revenues, City Hall, St Peters Street, Norwich, NR2 1NH
