Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Other Council Tax exemptions
Discounts and exemptions
Council Tax exemptions where a property may be fully exempt from paying Council Tax.
Other Council Tax exemptions
You may not have to pay Council Tax if:
- Everyone living in the property is under 18.
- Someone in the home has a severe mental impairment.
Apply for a discount or exemption
Or contact us via email at revenues@norwich.gov.uk or post at:
Revenues, City Hall, St Peters Street, Norwich, NR2 1NH
