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My Norwich

Digital support

You can search for digital support available in your area by typing your postcode into My Norwich

Help getting online

Norwich City Council is committed to helping all Norwich residents to get online. We work in partnership with local agencies to make sure that everyone feels confident in using technology, has good basic digital skills and is able to access the internet close to their home.

There are lots of benefits to going online – from finding local information, to keeping in touch with others, to shopping and banking, and applying for jobs and benefits. So whether it is your first time, or you would like to improve your existing skills, or even just learn how to use your smartphone better – we can help.

There are a number of Digital Hubs across the city. These are venues where you can go online for free and get support from a friendly volunteer. All our volunteers are trained by Voluntary Norfolk and can support you to gain digital skills and confidence however best suits you. Read about the experience of people who have already got involved here.

We are always looking to work with new partners, and find new venues where people can get online. If your organisation can help, please get in touch.