If you're experiencing domestic abuse, need home adaptations or other issues that make your home feel unsafe, we’re here to help. From making your home more secure to offering emotional and practical support, our services are designed to help you stay safe and well.
If you're experiencing domestic abuse and want to stay in your home, we offer a Sanctuary Scheme to help make your home safer.
Note: You’ll need a referral from a professional (like a support worker or council team).
To apply, fill in a referral form.
If you feel you need help from the scheme, but are not working with a professional, contact Norfolk Integrated Domestic Abuse Service (NIDAS) in any of the following ways.
They’ll assess your situation and refer you to us if needed:
Call: 0300 561 0555
Text: 07860 063 464
Out of hours: 0808 2000 247
Email: referrals@nidasnorfolk.co.uk
Find out more about support for domestic abuse.
If you're affected by ASB, we offer support and advice.
Find out more about how we can support you
Cuckooing is when someone takes over a vulnerable person’s home for criminal activity, such as:
They may pretend to be a friend to gain trust. This is also called mate crime.
Find out how we can help by visiting our antisocial behaviour section.
Struggling with clutter, hoarding, or self-neglect?
Our Safe Habitable Homes service works with you to make your home safer and more comfortable.
Contact: safehabitablehomes@norwich.gov.uk
Need help making your home safer or more secure?
Having difficulty with your bathroom, using your front door or navigating steps?
We offer grants and adaptations to support you.
If your housing situation is affecting your health, INTERACT may be able to help.
Note: You’ll need a referral from a professional (like a GP or support worker).
To apply, fill in the referral form below:
Having issues in your rented home?
See guidance for private renters
Need help with housing or facing homelessness?
Visit our Housing Advice and Homelessness page.
