At risk of losing your home?

Housing advice and homelessness

If you're having problems with housing or worried about losing your home, help is available.

Go to the Housing Advice and Homelessness page.

Help to stay in your home

If you're facing eviction or struggling to manage your tenancy, our Specialist Support Team can work with you to help you stay in your home.

We can help with:

• setting up and managing your home
• advice on rent arrears or anti-social behaviour
• building a support network
• improving your physical and mental health

Email: specialistsupport@norwich.gov.uk

Tel: 01603 987771

If you are a professional and wish to make a referral, please tell us using the email above.

Specialist support team

If your home doesn’t feel safe, our team can help with:

• feeling safer at home and in your community
• setting up and managing your home
• advice on rent arrears or ASB
• building a support network
• improving your physical and mental health

Contact via email: specialistsupport@norwich.gov.uk
Contact via telephone: 01603 987771

If you are a professional and wish to make a referral, please tell us using the email above.

Domestic abuse

If you're experiencing domestic abuse and want to stay in your home, we offer a Sanctuary Scheme to help make your home safer.

Note: You’ll need a referral from a professional (like a support worker or council team).

To apply, fill in a referral form.

If you feel you need help from the scheme, but are not working with a professional, contact Norfolk Integrated Domestic Abuse Service (NIDAS) in any of the following ways. 

They’ll assess your situation and refer you to us if needed:

Call: 0300 561 0555

Text: 07860 063 464

Out of hours: 0808 2000 247

Email: referrals@nidasnorfolk.co.uk

To find out more about support for domestic abuse, visit our domestic abuse page.