Please be aware that there may be legal reasons why we cannot provide CCTV footage. For example, footage may include other people whose privacy rights must be protected.
If we are unable to disclose footage directly to you, a solicitor may be able to make a request on your behalf.
Further information is available on our CCTV access page.
Information you will need before you begin the form
To help us locate and process your request, you will need to provide:
- The date, time and exact location of the incident or event
- A description of what happened
- Proof of your address
- Photographic identification that you can upload as part of your request
We aim to respond within 15 working days of receiving all the information we need to process your request.
If we can provide the footage, it may be supplied as a copy of a still image, on a USB stick or DVD. Where this is not possible, you may be invited to view the footage instead.
Before you start
Before you begin, please note:
- You have 30 minutes to complete each page.
- Your answers won't be saved until you submit the form.
- Once you start, you'll need to complete the form in one go.
- You won't be able to leave and return later.
Privacy notice
Read our privacy notice for information about what we do with personal information.