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My Norwich

Housing Management Strategy 2023-26

Key success measures

  • Estates are well maintained.
  • Easy to access services.
  • Digitally enabled services
  • Monitored and tracked improvements.
  • Better use of rent and service charges.
  • Tenants feel safe and secure.
  • Tenants shape their service.
  • Tenants have support for their needs.
  • Safeguard and advise tenants in their homes.
  • Homes are adapted to suit need.
  • Options made available to tenants.
  • Health and wellbeing are promoted.
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