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My Norwich
Coronavirus: information, advice and support

Latest information, service updates and support available for Norwich residents and businesses.

See the latest updates

View and comment on planning applications

 Online planning documents temporarily unavailable this weekend (Friday 7 to Sunday 9 August)

While we carry out an upgrade, planning application documents will not be unavailable from 6pm, Friday 7 August and this may continue throughout the rest of the weekend.

We apologise for the inconvenience.

6 August 2020

Contacting planning officers

As a result of the coronavirus outbreak, most of our planning staff are working from home so unfortunately are unable to answer calls to the office landlines.

Some staff will have their mobile number included in their email signature, so to contact a specific officer we recommend you email them in the first instance to get this. If you need to contact us about an existing application you can find the case officer’s number on the Planning Public Access website by searching for the application number and selecting Further Information under the Details tab.

Otherwise the quickest and most efficient way for us to answer queries is by emailing planning@norwich.gov.uk . Please include any relevant reference numbers or addresses that can be forwarded to the relevant officer.

If you need to phone us, please call a member of our support team on 01603 989342.

We are committed to providing the best service we can during this challenging time and we appreciate your patience and understanding.

29 June 2020

Use our online planning application system to:

  • search for planning applications, appeals and enforcement informations and documentation
  • view a list of applications validated (and decided) by week or by month
  • make comments on applications (registered users)
  • track applications, save searches and receive progress email updates (registered users)

Search for applications by postcode, address or reference number

Read the privacy notice to find out what happens to your personal data when you apply for planning permission or comment on an application.

The online lists are updated in real time. The validation of some applications can take longer to administer than others and those applications may take longer to appear on the list.

Therefore, to achieve the most accurate results, it is advisable that you view the weekly lists for the last two weeks (or earlier), and to view them more than once to avoid missing any late addition.

See the Planning Public Access user guide