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DD Payments being taken early

We have been made aware that there may be an issue with some direct debit payments being taken earlier than expected. We are investigating as a matter of urgency.

Annual review group

An annual review group (ARG) exists to review the work of the tenant panels. It is made up of the following members:

  • A tenant representative from the Tenant Involvement Panel (TIP)
  • The cabinet member for housing
  • The shadow cabinet member for housing
  • The council’s head of housing

The ARG reviews reports from the tenant involvement panels and the annual work plans of the tenant panels including any alleged breaches of the code of conduct.

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