Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Meet your councillors and shape Norwich’s future
Norwich is represented by 39 dedicated councillors, elected across 13 wards - each with three councillors working together to serve your community. These individuals are more than just decision-makers - they’re your neighbours, advocates, and champions for local change.
What do councillors do?
Councillors play a vital role in shaping the city. Their responsibilities include:
- representing you and your ward’s interests
- making decisions on services like housing, planning, and waste
- scrutinising policies and holding the cabinet to account
- engaging with the community to understand local needs
- developing strategies that guide Norwich’s future
Whether it's tackling fly-tipping, improving green spaces, or supporting local businesses, councillors are at the heart of it all.
Who represents you?
You can find your councillor a number of ways. Search by:
- Ward name
- Political party
- Councillor surname
- or simply enter your postcode!
How decisions are made
Norwich City Council operates through a cabinet system, led by the council leader. Major decisions are made in public meetings, and you’re invited to:
- attend council sessions
- submit questions or petitions
- join consultations on local issues
Labour currently holds the most seats, but no party has overall control - making collaboration and community input more important than ever.
Find out more about public meetings
Get involved
Your voice matters. Here’s how you can participate:
- Watch live council meetings on YouTube
- Contact your councillor directly with concerns or ideas
- Join local forums or consultations
- Make a complaint or give feedback on council conduct
Transparency and accountability
Explore council documents, including:
