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Guide for private renters - 3. Housing conditions and repairs
Your right to a safe home:
Your landlord must ensure your home is:
- structurally sound
- free from serious hazards (e.g. damp, mould, fire risk)
- equipped with working smoke alarms, gas safety checks, and electrical safety reports (where required)
The upcoming legislation proposes applying the Decent Homes Standard to private rented homes - a standard already used in social housing.
It also proposes extending “Awaab’s Law” to private rentals - meaning landlords may have a legal deadline to resolve health and safety hazards like damp and mould.
What you should do:
- report any issues in writing to your landlord or agent
- keep evidence (e.g. photos, emails)
- If nothing is done, contact Norwich City Council’s private sector housing team - we may be able to inspect or take enforcement action
