Pets
Under the Renters’ Rights Act, tenants can request to keep a pet and landlords must consider the request and cannot refuse unless they have a reasonable justification.
Reasonable refusal might include factors such as the property being unsuitable or leasehold restrictions, but blanket bans and personal dislikes are not allowed.
Under the new rules, landlords may no longer demand extra deposits or require tenants to purchase pet insurance for potential damage.
This is explicitly highlighted in sector guidance describing “no extra deposits or mandatory insurance” as one of the key protections for tenants under the RRA.
This aligns with earlier deposit‑cap reforms that prevent landlords from charging additional “pet deposits”.
Discrimination
The law already prohibits discrimination on the grounds of race, sex, disability, etc.
Under the Renters’ Rights Act, landlords and letting agents are no longer allowed to refuse you a property just because you have children or because you receive benefits. These protections are now fully in force and apply to all private rented homes.
If you believe a landlord or agent has refused to let you view or apply for a property because you have children or claim benefits, this may constitute unlawful discrimination. You have the right to challenge this. Housing services, local councils, or advice charities such as Shelter can help you understand your options and support you in raising a complaint.
If you are unsure about your rights or feel that you have been treated unfairly, please contact your local council’s housing advice team. They can help you understand the rules, check whether the landlord has acted lawfully, and explain what steps you can take next.
