Report poor property conditions, including damp and mould - Report poor housing conditions

If your rented home has serious issues such as:

•    Unsafe electrics or gas installations
•    Broken heating or hot water systems
•    Structural damage or leaks
•    Pest infestations
•    Fire safety concerns

You should report these to your landlord first. 

If they fail to act you can contact Norwich City Council’s Private Sector Housing Team who can investigate and take enforcement action.

Email: privatesectorhousing@norwich.gov.uk 

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