Council tax

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Council tax charges 2015-16

Council tax is a local tax, set by each council, to help pay for local services.

In Norwich it is collected by the city council and from 1 April 2015 the split will be between Norfolk County Council (72%), Norwich City Council (15%) and Norfolk Police Authority (13%).

​Item ​Norwich City Council ​Norfolk County Council ​Police & Crime Commissioner
​Gross expenditure for the relevant year ​£221.097m ​£1,413.7m ​£146.780m
​Gross expenditure for the preceding year ​£220.026m ​£1,411.7m ​£146.312m
​Council tax requirement for the relevant year ​£8.0810m ​£305.1m ​£58.029m
​Council tax requirement for the preceding year ​£7.731m ​£300.2m ​£54.550m

The reasons for any differences between the amounts stated and each authority’s opinion of the effect that gross expenditure has on the level of council tax set are disclosed separately:

Norwich City Council
Norfolk County Council
Police & Crime Commissioner

Council tax bands

Each property is valued independently by the Inland Revenue Listing Officer and put into one of eight bands (see table below). The amount of council tax payable depends on this valuation band. 

Council tax notice 2015-16  (71 Kb pdf)

Band Valuation Council tax 2015 Council tax 2014 Council tax 2013
A Up to and including £40,000 £1,062.14 ​£1,056.39 ​£1,050.75
B £40,001 - £52,000 £1,239.16 ​£1,232.45 £1,225.88
C £52,001 - £68,000 £1,416.19 ​£1,408.52 £1,401.00
D £68,001 - £88,000 £1,593.21 £1,584.58 £1,576.13​
E £88,001 - £120,000 £1,947.26 £1,936.71 £1,926.38
F £120,001 - £160,000 £2,301.35 £2,288.84 £2,276.63​
G £160,001 - £320,000 £2,655.35 £2,640.97 £2,626.88
H More than £320,000 £3,186.42 £3,169.16 £3,152.26

Your council tax bill explained

When council tax bills for 2015-16 are received by Norwich City Council residents they will be accompanied by two leaflets which explain about council tax:

Your council tax 2015-16 (1.6 Mb pdf)

Valuation for council tax

For information on how property is valued for council tax purposes and for valuation matters please go to the The Valuation Office Agency website.

Discounts for people living alone

Anyone living alone is entitled to a 25% discount. A single person discount form can be downloaded from the link below:

Single person discount form

Discounts for people with disabilities

If anyone living in the house has a disability, a discount may be entitled to if there is:

  • extra space to allow a wheelchair to be used
  • a room specifically to meet the needs of the disabled person
  • an additional kitchen or bathroom. 


Some properties can be made exempt from council tax. These exemptions include properties where:

  • all residents are students
  • all residents are under 18 years old
  • one or more of those in the house has a severe mental impairment.

For details of these and other cases where reductions apply, please contact us

Council tax change to empty property discount               

With effect of 1 April 2015, Norwich City Council will no longer provide a council tax discount for empty and unfurnished properties. The decision was agreed by the full council on 27 January 2015 following feedback from a recent public consultation on the council budget. Empty properties with furniture will remain discounted by 5%.

Change of address

Whether you are moving into, within or out of Norwich, please let us know of your new address by completing the online change of address form

Register for council tax

If you've not yet registered for council tax please complete the online form.

Council tax reduction scheme

Norwich City Council's council tax reduction scheme formally agreed by council on 28 January 2014 shall be in accordance with the statutory provisions contained within the Council Tax Reduction Schemes (Default Scheme) (England) Regulations SI 2012/2886. To access this scheme click here.

Anyone on a low income could qualify for council tax reduction. Please download the document below to find out more.

Council tax reduction frequently asked questions (12 Kb pdf)

More about council reduction and how to apply for it.

Council tax payment

More than 33,000 people currently pay their council tax by direct debit. This is not just the easiest way to pay, it saves time and money. Direct debit payments are covered by a guarantee so that any error on our part, or that of your bank, will be immediately repaid in full – there is no need to worry about double payments.

Direct debit payments can be monthly on the 1st, 8th, 15th or 28th, or twice-yearly on 1 April and 1 October. One annual payment can be made on 1 April of every year. For more information on payments, go to the pay your council tax page.

Payment of council tax and other services can now be made online on this website using a debit card or credit card.  

Please note: there will be an additional charge of 1.88% if you choose to pay by credit card.

For any other council tax enquiry, please email

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