Council tax charges 2011-12
Council tax is a local tax, set by each council, to help pay for local services.
In Norwich it is collected by the city council and from 1 April 2011 the split will be between Norfolk County Council (74%), Norwich City Council (14%) and Norfolk Police Authority (12%).
Each property is valued independently by the Inland Revenue Listing Officer and put into 1 of 8 bands, see table below. The amount of council tax payable depends on this valuation band.
Council tax notice 2011-12 (19.87 Kb pdf)
| Band |
Valuation |
Council tax 2009 |
Council tax 2010 |
Council tax 2011 |
| A |
Up to and including £40,000 |
£1,020.17 |
£1,041.40 |
£1,041.40 |
| B |
£40,001 - £52,000 |
£1,190.19 |
£1,214.97 |
£1,214.97 |
| C |
£52,001 - £68,000 |
£1,360.22 |
£1,388.53 |
£1,388.53 |
| D |
£68,001 - £88,000 |
£1,530.25 |
£1,562.10 |
£1,562.10 |
| E |
£88,001 - £120,000 |
£1,870.31 |
£1,909.23 |
£1,909.23 |
| F |
£120,001 - £160,000 |
£2,210.36 |
£2,256.37 |
£2,256.37 |
| G |
£160,001 - £320,000 |
£2,550.42 |
£2,603.50 |
£2,603.50 |
| H |
More than £320,000 |
£3,060.50 |
£3,124.20 |
£3,124.20 |
Your council tax bill explained
For information about how to read your council tax bill and your council tax benefit decision notice, download the following:
Understanding your council tax bill (778 Kb pdf)
Understanding your council tax benefit decision notice (352 Kb pdf)
Valuation for council tax
For information on how property is valued for council tax purposes and for valuation matters please go to the The Valuation Office Agency website.
Reductions for people living alone
Anyone living alone is entitled to a 25% reduction. A single person discount form can be downloaded from the link below:
Single person discount form
Reductions for people with disabilities
If anyone living in the house, has a disability a reduction may be entitled to, if there is:
- extra space to allow a wheelchair to be used
- a room specifically to meet the needs of the disabled person
- an additional kitchen or bathroom.
Some properties can be made exempt from council tax. These exemptions include properties where:
- all residents are students
- all residents are under 18 years old
- one or more of those in the house has a severe mental impairment.
For details of these and other cases where reductions apply, please call the customer contact team on 0344 980 3333.
Change of address
Please let us know of your new address by completing the change of address form below and emailing it to us at
revenues@norwich.gov.uk
Council tax benefit
Anyone on a low income could get council tax benefit. Please go to the council tax benefit page to find out more.
More than 28,000 people currently pay their council tax by direct debit. This is not just the easiest way to pay, it saves time and money. Direct debit payments are covered by a guarantee so that any error on our part, or that of your bank, will be immediately repaid in full – there is no need to worry about double payments.
Direct debit payments can be monthly on the 1st, 8th, 15th or 28th or twice-yearly on 1st April and 1st October. One annual payment can be made on April 1st of every year. For more information on payments go to the pay your council tax page.
Payment of council tax and other services can now be made online on this website using a debit card or credit card.
Please note, if you use a credit card to pay your council tax there will be a surcharge of 1.95%.
Click here to make online payments
How council tax money is spent
Council tax revenue is shared by Norfolk County Council, Norwich City Council and the Police Authority.
Click here to find out how your money is spent on local services for 2011-12 (1.17 Mb pdf)
For any other council tax enquiry, please call the customer contact team on 0344 980 3333 or email revenues@norwich.gov.uk
Related links