Accessibility

Access points

• Gate 1: Level access from the corner of Theatre Street and Chapel Field North.
• Gate 2: Level access located inside the park, beyond the play areas. Accessible from Chapelfield Road, near the roundabout.

Accessible toilets: Wide-door accessible portaloos

Main stage: On grass, with ramped access for performers

Food court: Near Gate 2, on grass. Vendors are encouraged to offer:

• Lowered counters or alternative service
• Large print menus with images

Accessible stage viewing area (Chapelfield Gardens)

No booking required

• Location: Opposite the main stage and refreshment bar. Situated on grass, which may be soft in wet weather. Access is via level concrete paths.
• Booking: No booking required. Open for use throughout the day for those with access requirements and their friends/family/companions.
• Signage: Clear signs will be provided.
• Toilets: Accessible Portaloo toilet situated nearby, approximately 20 metres from viewing area.
• Staffing: Security staff, stewards will available in the park to assist.

Box office

We have no box office as all events are free to attend.

Accessible viewing area on Theatre Street

Booking required

• Location: Theatre Street, close to Chapelfield Gardens.
• Booking: Pre-booking required. Contact details needed by Saturday 4 July. Please contact the Culture and Events team to book. Phone: 01603 989333 or email: events@norwich.gov.uk. Please note that spaces are limited and the area may become fully booked.
• Timings: Open from 2pm until 5pm. Please note that booked spaces will only be held until 3pm and then will be offered on a first come first served basis. The Procession starts at The Cathedral at 3pm and will make it’s way to Chapelfield Gardens past the viewing area.
• Signage: Clear signage will be provided.
• Toilets: Accessible toilet with wide door included in viewing area, clearly signposted.
• Staffing: Welcome steward and security.
• Entertainment: This will be a noisy and colourful environment during parade times, further entertainment may be provided.

Public transport

• Visit Norfolk County Council for travel and accessibility info

Road closures

Details to be confirmed.

Drop-off point

Corner of Bethel Street and Little Bethel Street (please see map for directions) 

Nearby open disabled bays

• St Benedicts Street
• St Giles Street
• Bethel Street
• Surrey Street
• All Saints Green
• St Giles, St Andrews and Forum car parks all have disabled parking provision

Due to the road closures required for the event, some disabled bays and car parks will be closed on Saturday 11 July.

Disabled bay closures

• Theatre Street
• Brigg Street
• Gentleman’s Walk
• Exchange Street (outside Halifax)
• London Street
• Bank Plain
• Tombland

Car park closures

• Chantry Place
• Pottergate
• Chapelfield East

• First Aid available in Chapelfield Gardens and along the procession route

We welcome all assistance dogs, including those trained by their owners. Dogs must:

• Stay close to their owner
• Be under control and toilet-trained
• Wear a hi-vis jacket

• Strobe lighting is generally not used
• Artists are asked to declare any flashing/strobe effects in advance
• Warnings will be provided online, in pre-event info, and on-site signage
• Loud music will be present – earplugs available on request

A quiet space is available at City Hall (opening times 11am - 9.30pm):

• Location: Wellbeing Room
• Entrance: Bethel Street
• Check-in: At welcome desk with security
• Assistance: Security will guide you

A quiet space is available at The Halls (opening times 11am - 4pm): 

• Location: The Halls
• Entrance: via the Halls Plain, St Georges Street
• Check-in: Halls team will welcome you
• Assistance: Halls team will guide you
• Toilets: Accessible and gender neutral toilets available throughout the complex

• Fire alarm: Evacuate immediately. Let staff know if you need help.
• Feeling unwell: Contact security for assistance