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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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Evidence we need to process your claim

Proof of identity for you (and your partner)

Evidence we can accept:

Proof of identity for you (and your partner if you have a partner living with you)

You will need to provide one document from this list - Group A
  • Current and valid.
  • Current photo driving licence - either full or provisional UK, Isle of Man, Channel Isles or EU licence.
  • Biometric resident permit - issued by UK Home Office
  • Full Birth certificate - issued within 12 months of birth. Must be UK, Isle of Man, or Channel Isles issue only.
  • Adoption certificate - UK and Channel Isles issue only.
  • Marriage / Civil Partnership certificate - UK and Channel Isles issue only.  (this will not be suitable if the marriage / civil partnership has been dissolved).
  • HM Armed Forces ID card - UK only

(The documents must be provided as the original document only)

Additionally you must also provide one document from this list – Group B
  • Mortgage statement - issued within previous 12 months within UK.
  • Bank or building society statement – a full statement dated as issued within previous 3 months.  The account must be held in the UK.
  • Bank or building society account opening confirmation letter - dated as issued within previous 3 months.  The account must be held in UK.
  • Pension statement - dated as issued within previous 3 months. The pension provider must be a recognised provider with UK presence.
  • P45 or P60 – dated as issued in previous 12 months with UK.
  • Utility bill – dated as issued within previous 3 months.  The utility company must be a recognised UK provider.
  • DWP benefit letter – dated as issued within previous 3 months
  • HMRC tax credit or child benefit letter – dated as issued within previous 3 months.
  • UK work permit or visa – within current authorisation period.
  • EU national identity card - within current authorisation period.