Moving in made easy

There are four quick things you’ll want to sort out as you move in: registering for council tax, registering to vote, checking whether you need a parking permit, and getting familiar with your bin collection services. The good news is that you can do all of this online in just a few minutes.

Council tax icon

Council Tax

When you move into accommodation in Norwich, you must register your household for Council Tax purposes, even if you expect not to pay anything. If you are a full‑time student and believe you are exempt, you will need to provide evidence from your place of study. This must be an official certificate confirming your full‑time student status before the council can remove any charges.

If you don’t register with the council and provide your student exemption certificate, you could be charged Council Tax and may receive charges or collection notices.

Register now

Registering online for council tax is quick and easy and only takes a few minutes.

Submit exemption certificate

One certificate for each full-time student in the household must be submitted.

Frequently asked questions

Need more help? Explore our frequently asked questions about council tax.

A few more things to get set up

  • Car and parking sign
    Check if you need a parking permit and apply
    You may need a parking permit, as many streets near the city centre are permit‑only or part of Controlled Parking Zones (CPZs). Check whether your address is eligible for a permit—parking without one can lead to fines.
  • Box and ballot paper
    Register to vote at your term time address
    You can register to vote at your home and term time address if they are in different council areas.
    You can vote at both addresses in local elections, but only one in a general election.
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