- Step‑free access is available directly into the main hall, making entry straightforward for wheelchair users and those with limited mobility.
- Level‑access toilets are located on the north side of the building for convenient, barrier‑free use.
- There is ramped access to the bar area and lift to take you to the Cloisters.
- A platform lift to the stage and an accessible dressing room is available for performers with access needs.
- Please note that, due to the building’s historic layout, some views may be partially obscured by original stone columns.
Easy guide
At The Halls, we’re committed to making everyone feel welcome. While our beautiful 15th‑century buildings come with some natural limitations, we offer a range of helpful accessibility features - and our team is always on hand to support you.
- Lots of level access: Many areas can be entered step‑free.
- Supportive team: Staff are available throughout the venue to assist with directions, alternative routes, or information.
- Welcoming spaces: We welcome all assistance dogs into the venue, please contact us so we can make arrangements for you.
Area by area access
St Andrew’s Hall
Blackfriars Hall
- Step-free access from Blackfriars entrance and St Andrew’s Hall.
- A new, platform lift between the bar area and Blackfriars Hall.
- Accessible toilets nearby.
The Crypt
- Accessible to St Andrew’s Hall and Blackfriars Hall via the new Cloisters lift.
- Level entry from St George’s Street entrance.
- Accessible bar in the Cloisters.
- Nearby accessible toilets.
The Cloisters
- Accessible to St Andrew’s Hall and Blackfriars Hall via the new lift.
- Level entry from St George’s Street entrance.
- Accessible bar.
- Nearby accessible toilets.
Need more help?
If you need more help with accessing The Halls, Norwich, you can get in touch with the team directly by emailing us or calling 01603 989305.
