TLC magazine Autumn 2024 - text version - Estate inspection update

Published: 1 October 2024

Estate inspection update  

As of mid-August, we have conducted three inspections, with two more planned. Thank you to everyone who has participated, both online and in person.

To maximise participation, we create posters and leaflets in-house, send texts, and arrange visits to promote the inspections. Councillors and other council teams also help spread the word.

During the walkaround, you can score on the condition of various estate aspects, such as cleanliness, stairs, lifts, and lighting. You can also submit surveys beforehand, and, based on your answers, our officers can score on your behalf.

A report is then compiled, discussing scores, comments, and suggestions. The estate management team reviews this to agree on necessary improvements.

Updates are shared with residents through the Get Talking Norwich website, posters, and digital screens. We’ve also introduced community pages on Get Talking Norwich for tenants and leaseholders to discuss issues, share views, and give feedback. To get involved, email us at involvement@norwich.gov.uk or visit our tenant involvement page.

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