TLC magazine Autumn 2024 - text version - Moving? Consider a mutual exchange

Moving? Consider a mutual exchange 

If you are a Norwich City Council tenant with a secure tenancy and are thinking about moving, a mutual exchange could be the ideal solution. This process allows you to swap homes with another council or housing association tenant, potentially making it easier and quicker to find a new place that better suits your needs.

Why consider mutual exchange?

There are many reasons why tenants might consider a mutual exchange. Perhaps you need to downsize or upsize your home to better accommodate your family. Or you might want to move closer to family, friends, or work. Whatever your reason, mutual exchange offers a flexible and efficient way to relocate within Norwich or even beyond.

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How does it work?

The first step in the mutual exchange process is to sign up on the House Exchange website, where you can search for homes that match your requirements. This platform connects you with other tenants who are also looking to swap homes, giving you access to a wide range of options. Alternatively, many people join mutual exchange groups on Facebook, when they’ve found a match, they then go through the official process.

Once you’ve found a potential match and agreed with the other parties involved, all tenants will need to complete an application form. It’s important that each party submits a fully completed form, as the exchange cannot be considered until this is done.

What happens next?

After submitting your application, Norwich City Council will review it and confirm whether the exchange can proceed. You will receive a decision within 42 days of the council receiving all completed forms.

A satisfied tenant’s perspective

Jane, a Norwich City Council tenant, recently completed a mutual exchange and couldn’t be happier. She said: “The process was straightforward, and I was able to move closer to my daughter just in time for the arrival of my first grandchild. It was a much quicker and easier way to find a new home than I expected.”

Get started today

For more information please visit our House exchanges webpage.