New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Managers in the housing service meet on a quarterly basis to review the quality of complaint handling, to ensure timely responses are being provided and to share learning from cases.
Here are some examples of actions we have taken to resolve issues that you have made us aware of during 2023-24.