Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
This strategy is informed by a comprehensive consultation exercise including members of the public, officers and members of Norwich City Council, subject matter experts, partner organisations and interested parties. Communication of this strategy will be managed by the Biodiversity Working Group.