Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Taking action to redress the climate and environmental emergencies are key policy priorities for the council and form central planks of the Norwich 2040 City Vision (hereafter ‘the Vision’).
Existing policy statements include:
a) Environmental Policy
Appendix A of the Environmental Strategy 2020-25 states that the council will monitor its resource for:
b) Development Plan Policies
New policy statement
The following new policy statement has been agreed as part of the process of producing this Strategy. This statement supersedes the previous statement made in Appendix A of the Environmental Strategy 2020-25:
One of the 5 themes of The Vision is to create a Liveable City, which includes:
The aims and objectives of this Strategy describe how Council policy and the Vision will be effectively and reliably delivered upon, and how legislation will be adhered to.