Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Customer and digital strategy 2024-29 - Governance
Our strategy will be supported by a strong governance structure and a roadmap.
The delivery status of our objectives and subsequent themes will be supported by a detailed action plan that will measure and assess against the strategy and outcomes. This will be shared at directorate, internal boards and with the organisation.
The outcomes measured through Key Performance Indicators (KPIs) will be published externally.
