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My Norwich
Easter and May bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the bank holiday weeks. Please make sure your bin is out by 7am on your collection day.

Check your revised collection day here

Reliefs and exemptions

Discretionary relief

The council has discretion to grant relief on properties occupied by registered charities and certain non-profit making bodies.

Charity and registered community amateur sports club relief

Charities and registered community amateur sports clubs are entitled to 80% relief where the property is occupied by the charity or club and is wholly or mainly used for charitable purposes, or as a registered community amateur sports club.

We have discretion to give further relief on the remaining balance of the bill.

Non-profit making organisation relief

We have discretion to give relief of up to 100% of the rates on properties occupied by non-profit making organisations.

Apply for discretionary rate relief