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TLC magazine Autumn 2025 – text version - Anglian Water update
Anglian Water update
Earlier this year, we wrote to many of you about a water bill rebate. We know it’s been a wait, so thank you for your patience while we work out exactly how much each household should get.
If you’re due a rebate and haven’t had it yet, we’re aiming to finish payments by the end of 2025. If you haven’t heard from us, it’s likely you’re not eligible.
You can find out more at www.norwich.gov.uk/WaterRebateFAQs
Looking ahead, from 1 April 2026 we’ll no longer collect your water bill with your rent – you’ll pay Anglian Water directly. There’s nothing you need to do; they’ll set up your account for you.
If you have questions, visit www.AnglianWater.co.uk/metering
