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My Norwich
Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

Latest information

Antisocial behaviour (ASB)

Impact of coronavirus on ASB

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

This has affected the way we would normally deal with antisocial behaviour in a number of ways.

We are asking all residents to be considerate and tolerant of each other as we adjust to this temporary new way of life. We suggest that if you are in anyway impacted by noise from your neighbours you print and complete one of our Dear Neighbour cards.

We are currently unable to deal with complaints that involve general living noise, as our services are reduced.

Any other complaints we receive will continue to be risk assessed using a national framework to identify and support the most vulnerable victims.

If the nuisance you are experiencing is a direct result of government guidelines being ignored, please report the details to the Police on 101. Police have powers to take action in these cases.

9 April 2020

When to call the police

The following issues must be reported to the Police. Call 999 if you or someone else is in immediate danger, or if the crime is in progress. For a non-emergency incident call 101.

  • Drug use and dealing
  • Gun or knife crime
  • Assault
  • Dangerous dog
  • Criminal damage/vandalism





How to deal with other ASB issues