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Anti-social behaviour policy statement 2024-27
If you would like this information in another language or format such as large print, CD or Braille please visit our translation and interpretation page or call 0344 980 3333.
Scope and purpose of this policy document
This policy statement supports Norwich City Council’s community-led plan We are Norwich and meets our requirements as a local housing authority (Housing Act 1985, Housing Act1996) regarding anti-social behaviour (ASB).
The policy explains what ASB is and the standards we have set to manage and respond to ASB. A procedures document will be produced that sets out our procedural approach to how staff tackle ASB, to be read in conjunction with this document. This policy specifically refers to our role as a social housing landlord.
Environmental ASB is tackled by other teams within the council and where they may be crossover this will be clearly set out in any policy or subsequent procedure document. Details of what they do, and how to report incidences of this can be found on our Environmental issues page.
