If you would like to make a complaint about our services, please complete the online form.
You can also make a complaint in the following ways:
- email: listening@norwich.gov.uk
- phone: 0344 980 3333
- post: Norwich City Council, City Hall, Norwich, NR2 1NH
- Text Relay (for people who are hearing impaired): 18001 0344 980 3333
Make Things Right Campaign
The Government’s Make Things Right campaign aims to inform tenants on how to raise complaints if they are unhappy with the service from their social housing provider.
Privacy notice
Read our privacy notice for information about what we do with your personal data when you make a complaint to us about our services.
