If you would like to make a complaint about our services, please complete the online form.
You can also make a complaint in one of the following ways:
- by email: email@example.com
- by phone: 0344 980 3333
- by post: Norwich City Council, City Hall, Norwich, NR2 1NH
- Text Relay (for people who are hearing impaired): 18001 0344 980 3333
Before you make a complaint, please read our Corporate Complaints Policy.