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TLC magazine Spring 2025 - text version - Damp and mould
Published: 19 March 2025
Damp and mould
From October 2025, a new law called Awaab’s Law will require social landlords to act quickly when dealing with damp and mould to protect tenants’ health.
The law is named after Awaab Ishak, a young child who tragically died due to mould exposure. It aims to improve housing conditions and hold landlords accountable. In the future, it may also cover other housing hazards to make homes safer for residents.
If you think you have a problem in your home, please let us know as soon as possible.
How to report damp and mould
You can report any issues by:
- visiting our website and search for ‘damp and mould’
- calling us on 0344 980 3333: press option three, then option two
Our business support team will ask you some questions about the issue, including where it is and how big the affected area is. If you have concerns, don’t wait – get in touch today.
