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Fires caused by lithium batteries, such as those in e-bikes and e-scooters, are becoming more common and can be devastating. Damaged or faulty batteries, especially when charging, can ignite fires quickly. This is a particular concern in communal areas, where fire can block escape routes.
To reduce risks, always use the correct charger, avoid multi-plug chargers, and buy replacements from reputable sellers.
Be aware of warning signs like excessive heat, bulging, unusual smells, or poor performance. If you notice any of these, stop using the device immediately.
If you notice any fire safety concerns please complete the webform on our website www.norwich.gov.uk/ ContactUsForm