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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Benefits and support

Visit BetterOff Norwich for information about benefits you may be entitled to and how and where to claim them. Help is also available on finding and applying for work as well as tips and advice on budgeting and debt issues. Find out more on the BetterOff Norwich website.

Check which benefits you are entitled to
Make a Housing Benefit claim
Report a change of circumstances
Repay overpaid Housing Benefit
Submit documents/evidence for benefits

Housing Benefit

Benefit forms

Universal credit

Debt advice

Discretionary housing payment (DHP)

Local housing allowance (LHA)

Report benefit fraud (to Gov.uk)