New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Anti-social behaviour policy statement 2024-27 - Our responsibilities
Our role as a social landlord
As a landlord we have a duty under the Antisocial Behaviour Act 2003 to respond to ASB affecting the homes we manage. Our landlord powers and duties are different from, and can sometimes be used in addition to, the other duties and powers we hold to deal with ASB in the wider community.
We are also required by the Regulator of Social Housing to set out our approach to how we deter and tackle incidents of ASB and hate crime.
Environmental protection
We have a range of powers to deal with ASB related to environmental issues for example: littering, noise, fly-tipping and abandoned vehicles. The primary legislation that this type of nuisance refers to is the Environmental Protection Act 1990.
Our role in Norfolk County Community Safety Partnership (NCCSP)
We have a duty under the Crime and Disorder Act 1998 to work with the Police and other key agencies to reduce crime and disorder in Norwich. We do this through the NCCSP structure of boards and groups tasked with making Norfolk a safer place for everyone. We also lead a local Safer Norwich Board that is tasked with looking at Norwich specific community safety issues. See details on The Norfolk County Community Safety Partnership.
