New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Anti-social behaviour policy statement 2024-27 - Customer experience and governance of this policy
We will:
- Use customer satisfaction surveys/ adherence to ASB casework timescales to measure, report and benchmark customers’ experiences.
- Keep this policy under review to ensure that it is reasonable and practicable. Residents will be engaged in any review of this policy, including residents who have recently raised a formal complaint with us as landlord.
Data, record keeping and information sharing
We will only record and share your data in accordance with Norwich City Council's Data Protection Policy.
