Long term support
We will:
- Make clear where support to a vulnerable person continues after an ASB case has been closed as to which agency will be providing support with a named contact where appropriate.
- Carry out customer satisfaction questionnaires with a sample of closed cases picked at random and will be prepared to reopen cases where it is clear that the victim has seen a reoccurrence of issues. We will engage with local police teams to maintain joint responsibility after case closure.