Anti-social behaviour policy statement 2024-27 - Anti-social behaviour in communal areas or by unknown persons

Not all anti-social behaviour reported to Norwich City Council is by persons who can be readily identified or may take place in public or communal areas in our housing estate/areas.

The principles of our response to this are similar to above but the actions may vary.

We will:

  • Provide well publicised and accessible methods of reporting.
  • Contact all complainants/victims to understand the nature, extent and impact of the issues.
  • Work with police and other partners to establish a full understanding of the issues.
  • Provide advice and guidance to victims and signpost them to support.
  • Analyse and assess the problem and prioritise our responses to ensure resources are targeted at those issues causing most harm.
  • Attempt to identify the perpetrators and take action.
  • Regardless of priority we will always take any quick and simple measures we can to alleviate the ASB problem.
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