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Anti-social behaviour policy statement 2024-27 - 7. Case closure
We will:
Ensure that cases should be consistently maintained and closed in accordance with:
- Policies and procedures, protocols and data protection principles, and,
- The case action plan is agreed with the complainant / victim and the named caseworker at the outset and updated throughout the duration of the case.
- Ensure that cases should be closed with the agreement of the complainant / witness and followed up with written confirmation of case closure within our ASB case standard timescales.
- Maintain accurate case records – record the reason for case closure and notify relevant partners of case closure and reason.
- Make every attempt to ensure that case closure does not come as a surprise to the victim by ensuring that there has been regular communication with the complainant throughout the duration of the case management.
Download a flowchart showing the process to take when deciding if an ASB crime has been committed.
The policy is also available as a pdf.
August 2024
