Anti-social behaviour policy statement 2024-27 - 7. Case closure

We will:

Ensure that cases should be consistently maintained and closed in accordance with:

  • Policies and procedures, protocols and data protection principles, and,
  • The case action plan is agreed with the complainant / victim and the named caseworker at the outset and updated throughout the duration of the case.
  • Ensure that cases should be closed with the agreement of the complainant / witness and followed up with written confirmation of case closure within our ASB case standard timescales.
  • Maintain accurate case records – record the reason for case closure and notify relevant partners of case closure and reason.
  • Make every attempt to ensure that case closure does not come as a surprise to the victim by ensuring that there has been regular communication with the complainant throughout the duration of the case management.

Download a flowchart showing the process to take when deciding if an ASB crime has been committed.

The policy is also available as a pdf.

August 2024

Feedback button