Anti-social behaviour policy statement 2024-27 - 1. Opening a case

The council may take the lead in investigating reports of ASB in the following circumstances:

  • When the person experiencing and/or perpetrating ASB is a council tenant, or if the ASB is perpetrated by another person when visiting a council tenant,
  • When the person experiencing and/or perpetrating ASB is a leaseholder, or if the ASB is perpetrated by another person when visiting a leaseholder,
  • When the person experiencing and/ or perpetrating ASB in a Norwich City Council estate neighbourhood,
  • Where we have a statutory duty to investigate domestic noise nuisance under the Environmental Protection Act, regardless of tenure of the properties involved.
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