The council may take the lead in investigating reports of ASB in the following circumstances:
- When the person experiencing and/or perpetrating ASB is a council tenant, or if the ASB is perpetrated by another person when visiting a council tenant,
- When the person experiencing and/or perpetrating ASB is a leaseholder, or if the ASB is perpetrated by another person when visiting a leaseholder,
- When the person experiencing and/ or perpetrating ASB in a Norwich City Council estate neighbourhood,
- Where we have a statutory duty to investigate domestic noise nuisance under the Environmental Protection Act, regardless of tenure of the properties involved.
