Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
This section gives straightforward answers to common questions about leasehold properties — including how to pay your service charges, what to do if you're selling or renting your home, and who’s responsible for repairs.
For full details, please see the FAQs page.
If you still have questions after reading, contact the Home Ownership Team — we’re here to help.