Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Sometimes, the council needs to carry out big repairs or improvements to your building or estate. These are called major works.
Major works can include:
You’ll only be charged for major works that affect your home, block, or estate - what you're charged for will be defined within your lease.
Yes, especially if you bought your home through Right to Buy.
When you buy, the council gives you a Section 125 notice. This lists any major works planned in the first 5 years of your lease, with estimated costs.
During those first 5 years:
After the 5 years are up, you’ll need to pay your full share of any future major works.