Privacy notices
Explore the privacy notices below to learn more about how your data is managed across different council services.
Allotments
Bereavement services
Bins and recycling
- Your bins (resident portal)
- Waste and recycling
Community safety and wellbeing
- Antisocial behaviour
- INTERACT
- Noise-app services
- Norwich Early Help Hub
- Norwich Older Peoples' Forum
- Public protection
- Public protection course registration
- Public space surveillance CCTV system
- Report a smoke issue
- Safeguarding
- Safer Neighbourhoods Initiative Community Fund application
- Specialist support team
Customer experience and digital
Data protection and freedom of information
Democratic and Civic Services
Dogs and animal welfare
Energy and financial support
Fixed penalty notices
Housing
Housing
- Home improvement team
- Housing options, housing advice and homelessness
- Housing tenancy management
- INTERACT
- LetNCC (private sector leasing scheme)
- Leaseholder services
- Out of hours emergency service
- Private sector housing
- Rent payment by Direct Debit (council housing, garage and parking posts)
- Right to buy application
- Sheltered housing
- Temporary accomodation
- Tenants' and leaseholders' magazine
- Tenants' Home Contents Insurance Scheme
- Tenant improvement surveys
- Water rebate refund
- Water rebate claim for former tenants and leaseholders
Norwich City Services Limited (NCSL)
Norwich Market
Planning and development
Streets, parking and transport
Streets
- Abandoned vehicle services
- Grounds maintenance, street cleaning, arboriculture services and building cleaning
Parking
Travel and transport
- Cycle ways
- Requests for service
- Property addressing
- Road opening permits
- Road schemes requiring Traffic Regulation Orders (TROs)
- Road schemes requiring contact with the public
