Find out what information is held and why by our council service areas.
CCTV
Comments, compliments and complaints
Communities and neighbourhoods
Councillors
Customer contact
Data protection and Freedom of Information
Debt advice
Elections
Emergency planning
Energy saving schemes
Environmental services
- Abandoned vehicle services
- Antisocial behaviour
- Cemeteries and bereavement services
- Food safety
- Grounds maintenance, street cleansing, arboricultural services and building cleaning
- Noise-app services
- Public protection
- Public protection course registration
- Report a smoke issue
- Stray dog collection service
- Waste and recycling
- Your bins (resident portal)
Environmental Strategy
Events
Finance
Fixed penalty notices (FPNs)
Highways
- Highways enforcement
- Highways insurance claims
- Highways maintenance
- Recording the location of highways
Housing
- Home improvement team
- Housing options, housing advice and homelessness
- Housing tenancy management
- LetNCC (private sector leasing scheme)
- Leaseholder services
- Out of hours emergency service
- Private sector housing
- Rent payment by Direct Debit (council housing, garage and parking posts)
- Right to buy application
- Sheltered housing
- Tenants Home Contents Insurance Scheme
- Tenant improvement surveys
HR
Inter-agency working
Licensing
- Animal activity
- Hackney Carriage and Private Hire Vehicles, operators vehicles and drivers
- Licensing Act 2003
- Licensing enquiry
- Licensing representations
Lord Mayor and Sheriff
Norwich City Services Limited (NCSL)
Norwich Market
Parking
Planning
Procurement
Revenue and benefits
- Council tax
- Housing benefit and council tax reduction
- National non-domestic rates and business improvement district data
